Issue #7 | October 2025

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Why sustainability marketing fails (and how to fix it)

Almost no one comes to us saying, 'Hey, I have a massive climate problem in my home.' They have a long list of many other problems that we help them solve on the way towards the goal that we have.

Grant Gunnison, Founder of Zero Homes

In our latest podcast episode, I sat down with Grant Gunnison, former NASA engineer and founder of Zero Homes—a company transforming home electrification by removing the single biggest friction point in climate adoption: time.

Zero Homes isn’t winning customers because it’s eco-friendly. It’s winning because it fixes what homeowners actually feel: confusion, delay, and project fatigue. While most climate startups chase awareness, Zero Homes builds momentum.

Let's break down their approach and the marketing lessons that any climate-focused founder can apply.

The one-hour problem

Homeowners, Grant discovered, have roughly 60 minutes of emotional energy for a home project. After that, progress dies off.

Traditional home-upgrade projects demand ~6–10 hours of research, contractor calls, and guesswork. Homeowners get exhausted before they even start.

Zero Homes rebuilt the process around that one-hour window:

  • 15–25 min: A smartphone scan captures home data—no site visit.

  • 30–45 min: A live consultation delivers design + pricing.

  • < 60 min: Decision made + project in motion.

The takeaway: Most climate solutions fail not for lack of demand, but from demanding too much effort. Simplify the path to “yes.”

From the archives: time as the selling point

What made it work? The brilliance of this campaign wasn’t the product, but the positioning: it wasn’t an alternative to rice—it was better rice, because it saved time. The difference wasn’t hidden; it was the headline.

The climate marketing lesson: People don’t buy efficiency for efficiency’s sake; they buy ease. When you make sustainability feel instant and intuitive, adoption follows naturally.

Case study: making the bespoke repeatable

One of the biggest objections to streamlining home electrification has always been: "Every home is different." The conventional wisdom held that you simply couldn't standardize solutions across millions of unique homes.

Grant tackled this head-on:

Can we take the bespoke and make it standard? Can we abstract away the uniqueness of every home?

Grant Gunnison, Founder of Zero Homes

Rather than accepting this limitation, Zero Homes built technology that could capture the uniqueness of each home while delivering a uniform, predictable experience.

This required solving a complex technical challenge, but the marketing message remained beautifully simple: "15 minutes on your phone saves you 10 hours of contractor visits."

The principle: Don't let technical complexity creep into your marketing. Your customer doesn't need to understand how you solved the problem, they just need to know you did.

Three practical takeaways from Zero Homes’ playbook

1. Lead with latent pain, not climate benefits: Zero Homes recognized that the customer experience problem was "very real, but the pain was very latent." People had simply accepted the status quo. Your job as a climate marketer is to make that overlooked pain explicit before offering your solution.

2. Solve for both sides of the marketplace: Zero Homes doesn't just make life easier for homeowners, they deliver pre-qualified, well-designed projects to contractors, eliminating their non-revenue hours. This creates a virtuous cycle where both sides benefit from the platform.

3. Price below the incumbent: Despite offering a superior experience, Zero Homes typically charges less than traditional contractors. This pricing strategy eliminates the "green premium" objection that plagues many sustainability products.

What's working now: the frictionless frontier

The strongest climate brands in 2025 aren’t winning on emotion or education, they’re winning on ease.

Zero Homes cracked the code by designing a buying journey that fits inside real life.

The same playbook applies across industries: when you remove the mental load—too many steps, too much jargon, too many choices—adoption follows naturally.

The next frontier of climate marketing isn’t persuasion. It’s precision: frictionless experiences that do the heavy lifting so customers don’t have to.

The strategy: Stop trying to inspire effort. Eliminate friction until saying “yes” feels like the obvious next step, and design every touchpoint to feel faster, clearer, and more human.

Listen to the full conversation

For more on how Zero Homes is scaling from side-hustle prototype to national electrification platform, check out my full interview with Grant on The Capitalist Hippie podcast.

In the episode, Grant and I also cover:

  • How he burned through his life savings to prove the model

  • The surprising way he validated his concept by mailing phones to strangers

  • His vision for scaling to thousands of projects across the country

  • Why he's building software for homeowners, not contractors—bucking the industry trend

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